Five business days, and how that works.

The sequence

1. You send a list. Brands, flavors, strengths, carton count, destination state.
2. Same-day quote. A delivered price plus what is actually on the floor right now.
3. Licence check. We confirm your tobacco, distributor or retail licence for the destination state.
4. Invoice and payment. The delivered price is final at this point — no freight added later.
5. Pick and pack. Same week, by sleeve and carton.
6. Dispatch and tracking. Tracking goes to you when it leaves.
7. Delivery. Within five business days of the confirmed order.

Why it's this fast

There is no manufacturing, no ocean freight and no customs clearance in the timeline, because the product is already in the United States. That is the entire difference between this and a white label order, which takes four to six weeks before it even ships.

Small orders and large ones

Same five-day commitment either way. Smaller orders move parcel; larger orders move freight with tracking. A pallet does not take longer than a carton — it just moves differently.

What we do when a flavor is short

Where we won't ship

Into any state where these products cannot lawfully be sold, and to any business that cannot show the licence its state requires. We will lose the order rather than create a problem for you. See where we ship.

Costs and responsibilities

• Freight — included in the delivered price you approve.
• State excise tax — yours, and it varies by state.
• PACT Act registration and reporting — yours where it applies.
• Retail licensing — yours.

Reorders

Same timeline. Most accounts settle into a rhythm after a few weeks of sell-through data — and it is usually worth consolidating into fewer, larger orders, because the tiers are based on order size.